Social negotiation training

Through our Mercates expertise hub, we offer a comprehensive catalogue dedicated to social negotiation in business. Our courses are designed to transform regulatory constraints into constructive and strategic dialogue. Each social negotiation training can be taken in several formats:

• In-person training, either through immersion at our premises or yours, combining plenary sessions, workshops, real-life simulations, and individual interviews.
• Remote training, delivered live by our experts from our equipped studios and based on the same curriculum as in-person training, thanks to our interactive platform.
• Blended Learning training, combining in-person, remote, and e-learning sessions for maximum flexibility and better integration of social negotiation skills.
• Bespoke training, developing personalised programmes tailored to your specific needs and challenges (complex annual negotiations, restructuring, collective agreements, etc.), with individual learner support.

Our experts will share advanced social negotiation techniques with your HR managers and line managers, equipping them to become true social negotiation experts capable of securing lasting agreements while preserving social relations.

Yes. Our inter-company training courses allow professionals from different organisations to train together in social negotiation methods in a setting conducive to professional exchanges. They are aimed at CRRHs, HR Business Partners, Social Relations Directors, or lawyers from all sectors of activity.

Depending on the participants' level and objectives, purchasing negotiation training allows, in particular, to work on:

• The preparation of a negotiation with analysis of the context and the balance of power,
• The definition of objectives and scope,
• The construction of a strategy,
• The management of concessions and counter-parties,
• The negotiator's argumentation and stance,
• Managing negotiations to agreement.

The inter-company training sessions take place in person in Paris, at welcoming business centres that are easily accessible to all. They include a welcome with coffee, breaks, and lunch (tray meals). The pedagogical and logistical arrangements are sent out 2 weeks before the session.

The assessment of training needs in social negotiation takes place in several stages and begins with a discussion to understand your objectives and current challenges, followed by an analysis of your expectations regarding skills development. Based on these elements, we will define together the social negotiation training paths that are most suitable for meeting your specific needs.

Our social negotiation consultants have over 25 years of operational experience in your sector to understand your codes, your constraints, your internal profitability objectives, and your specific levers.

The period of annual negotiations is often a source of tension. To ensure this process is successful, our training courses will teach you how to conduct a social negotiation structured around three pillars:

• Strategic and quantified preparation: well before the first meeting, we help you define your objectives, your breaking points and your timetable. The aim is to transform legal obligations into a genuine project of collective negotiation and social dialogue.
• Mastering social negotiation techniques: we provide you with tools to decipher demands, manage power dynamics, and structure your proposals coherently with company policy.
• Climate social management: through simulations based on your real-life contexts, you work on your posture to remain calm in the face of opposition, defuse conflicts and maintain constructive dialogue until the agreement is signed.

By becoming an expert in social negotiation, you are no longer subject to the NAE calendar: you become its architect, the guarantor of social peace and the performance of your organisation.

Yes. Crisis management and major tension situations are at the heart of Mercates' expertise. We have developed specific programmes to support management in high-intensity social negotiation: conflict management, negotiations with high strategic stakes, support for social negotiation experts... These tailor-made programmes are aligned with your organisation's context and challenges.